Who can consign?

Anyone can consign their items and everyone is welcome! Consigning items with Rhea Lana’s offers you the ability earn more than what a consignment store can offer, it’s less work than conducting your own garage sale and a hassle/haggle free way from selling items online.

How do I get started?

It’s easy! Simply register to consign on our website. Be sure to thoroughly read the Acceptable Items, Merchandise Prep, and Pricing Guide tabs.

What percentage do I make?

Consignors earn 60 - 70% of their sales.

What is the consignor fee?

The consignor fee is automatically deducted from your proceeds.

How can I maximize my consignor experience?

Consignors enjoy the experience when they allow themselves enough time to get all their items prepared and entered without feeling rushed. Organizing your items by gender and size will allow for easy entering and a quick drop off. Using our Voice Entry feature is a HUGE time saver for consignors as it allows you to enter 100 items in just 30 minutes. Consider printing your barcode labels at home to expedite consignor drop off.

When is the consignor deadline?

Please visit our Consignor Schedule to view the consignor deadline.

Where can I find string tags?

Wal-Mart, office supply stores, and the Rhea Lana store

Where do I drop off my items?

You will drop your items off at the event location during the designated Drop Off days/times.

How should I price my items?

We recommend pricing your items at 25-30%. Our Pricing Guide goes into more detail.

Can I be a consignor in several RL events?

Yes! You’ll need to have a separate consignor number for each event.

What hangers do I use?

We require plastic hangers for all items. We care about your items and plastic hangers ensure your items are protected and look great on the rack. Retail plastic hangers are acceptable!

Do I get my hangers back?

Your hangers stay on the items and go home with the shopper. However, any items you purchase will include the hanger. If this is your first time consigning we suggest marking your items 25-50 cents higher to help re-coop your initial investment.

What if my item is not worth $3?

You’ll need to bundle items to reach the required $3.00 value minimum.

How long does drop off take?

We typically recommend to allow one hour per one hundred items for Consignor Drop Off.

When do I receive my check?

Your Check and Sales Report are available on Consignor Pick Up day!

What is Voice Recognition Item Entry?

The Voice Item Entry allows you to enter your items by voice description with a mobile device. It’s a game changer for consignors as they can enter 100 items in as little as 30 minutes.

Can I see which items have sold?

Yes! Our consignors can watch their sales live from the website or the Rhea Lana App.

Can I bring a guest with me to consignor pre-sale?

Yes, you may bring one guest with you. During COVID restrictions, if children are allowed at this local event, then your guest may be your child.

Why is RL’s better than having a garage sale or selling in the Facebook Marketplace?

It’s much less work than conducting your own garage sale and certainly safer and much easier than meeting strangers and selling items one at a time online.

I’m running short on time, which items should I enter first?

We frequently sell 95% of our baby equipment, furniture, and toys! This includes outdoor toys! They are in high demand and you can earn top dollar for them at Rhea Lana’s!

What do I write on my tags?

We encourage you to write the number that corresponds with your item entry on the tag. This will help you keep your items in order during the consignor process. There is no need to write any other information on the tag.

Do I need to assemble large items?

We require all items either come assembled or are assembled at consignor drop off.

What is the inventory sheet?

The inventory sheet is printable once you click ‘Finish Batch’, it is a print out of each item you’ve entered into the event and is required at consignor drop off in order for us to guarantee your items.

Do I have to find all my unsold items on Pick Up Day?

No, we will have everything neatly sorted for you by your consignor number.

What if I want to consign but am unable to make it on Pick Up Day?

If you are unable to pick up your own items you are allowed to notify us with whom has permission to pick up on your behalf. Please note, our guarantee is void for items when anyone other than the consignor picks up unsold items. Any items left past the designated pick up time will be given to donations as we are unable to hold any items in our rented space.

Where do the donated items go?

Our donated items go to local foster families and non-profit organizations in the community.

What is Consignor Check In?

Consignor Check In/Drop Off is where you bring your consigned items to the store, we inspect them for quality and then you put them out on the sales floor. We will be requiring Consignors to sign up for an appointment during our check in days. We will REQUIRE all items to be labeled with the string tags AND the barcode label stickers prior to Consignors arriving at their appointment. We will have free barcode label pick up days and we do offer barcode mailing (for a small fee). We will check all items for quality and Consignors will put items out on the sales floor. Please note: We love all the RL children but we will not be allowing children under the age of 13 in our store during Consignor Check In.





Is there a Consignor Fee? And what do I make?

Consignors always set their own prices and receive 60%. There is a $10.00 Consignor Fee that is taken out of the 60% check Consignors receive at the end of the sale.

Consignors can earn up to 70% by referring new Consignors via our "Tell More Sell More" referral program.

Do you have an Item Limit for Consignors?

We have a total item limit of 150 items per consignor ID. Within this 150 item limit, we have a limit of 25 items size 0 through 9 month. Bundles are considered 1 item. We encourage you to bring your best items so that you sell a high percentage of your things. A consignor who brings 75 great items will do better than a consignor who brings 100 items that are lesser quality and marked too high. Note: there is a $3.00 pricing minimum.

What is Consignor Drop & Go?

This is a Consigning option where Consignors drive up, fill out paperwork in their vehicle, an employee unload items and RL employees will put them out on the sales floor. We REQUIRE ALL items be marked for donation or we will not accept them during drop & go. This means all unsold items will be donated to our charity partners at the end of the sale. We will REQUIRE all items to be labeled with the string tags AND the barcode label stickers prior to Consignors arriving at their appointment. We will have free barcode label pick up days and we do offer barcode mailing (for a small fee). If you choose not to pick up your check at the conclusion of the sale, we will mail it to you free of charge.





I know you accept all gently used children's items in great condition. Is there anything under that umbrella you don't accept?

We will NOT accept anything with stains, tears, missing pieces or broken parts or extremely worn or out dated items or items without batteries where needed.
We also will NOT accept Breast pumps,
afghans, large blankets, full, queen or king size bedding or sleeping bags of any kind.
We also will NOT be accepting ANY plush toys. This means we will NOT accept stuffed animals of any kind including Licensed plush, Build a Bear or any other plush animal or item unless brand new in package.




Can you elaborate on what you will accept?

We accept all gently used children's items (toys, clothes, equipment, shoes, etc) in great condition. We WILL accept maternity clothing and diaper bags and woman's purses (bring only your BEST). We WILL accept crib and twin bedding sets. We WILL accept infant receiving and swaddle blankets and children's blankets. Please hang all blankets on large hangers, folded over the base and pinned. We WILL accept BATTERY powered items such as learning bears or FurReal friends and similar items. Please LIMIT infant rattles, plush toys and lovies to items that are easily washed and package them in plastic bags.





When do I shop as a Consignor?

Consignors shop EARLY during our pre-sale! Consignors who choose "discount ALL" and "donate ALL" are who we call "ALL STARS". Our ALL STAR Consignors get a BUMP in shopping time and shop earlier than all other Consignors! It's worth it to be an ALL STAR!





Can I bring my children to Rhea Lana's of Fox Valley?

We love all the RL children and seeing them grow year after year. We know they enjoy helping you consign and shop. We have always recommended you leave children at home but this sale, due to capacity restrictions and sanitation procedures, we will not be allowing children under the age of 13 in our store during our Consignor Check In Days or during any of our Pre-Sale Shopping days/times. Thank you for your understanding!




What if my item is lost or stolen?

We guarantee Consignor items. If an item is lost or stolen we will pay you for it just as if it sold. We are organized and careful with your things and we take care of your things like they are our own. LOSS is very low at Rhea Lana's. You can trust us and our careful barcoding system with your items. If your item has several parts, please attach them securely to the hanger and to each other. If one piece is missing, we will only pay for that one piece, not the entire item. Please be sure to enter specific item descriptions into our database for guarantee of items.

What are my barcode label options?

You can print your labels at home, have them mailed to you or pick them up from us and put them on at home! To print your labels at home you MUST have a color printer and follow the directions given. You will need labels that are the right size. In order for your items to be guaranteed, you MUST bring them to us in order and have your printed inventory sheet(s) for every batch.
We are now REQUIRING barcoded labels be applied to all items prior to check in or drop & go. To make this even easier you can sign up to have them mailed to you as well.




Can I sell furniture?

We are able to accept children's, infant's and playroom furniture. This includes newer cribs, nursery furniture, changing tables, children's beds, play room tables and chairs, rocking and nursing chairs, dressers, and bookcases. Any questionable non-child related furniture MUST be pre-approved by christine@rhealana.com before entering into the system. No TV's, electronics, nick-knacks or non-child-related room accessories, please!





Can I sell Cribs, Crib Mattresses & Bumpers?

Because of our high regard for the safety of children and in light of the recent ruling by the CPSC, Rhea Lana's Inc. will NOT accept any cribs manufactured before Dec 31, 2010. For cribs manufactured between Dec 31, 2010, and June 28, 2011, we can accept them if they have a certificate of compliance and have not been recalled.
For cribs manufactured after June 28, 2011, we can accept them if they have not been recalled.

WE DO NOT ACCEPT CRIB MATTRESSES OR BUMPERS.





Where can I go to get more information on Consigning and get started?!

If you are on Facebook, you can join our Consignor Club! It's on our Facebook page under the "groups" section.
https://www.facebook.com/groups/RLWCFVConsignorClub

You can follow us on Instagram too for more info and tips!
@rhealanasofwcandfv

You can sign up for your Fox Valley Consignor ID on our website! https://foxvalley.rhealana.com/consignwithus.php