Consignor FAQs
Anyone can consign their items and everyone is welcome! Consigning items with Rhea Lana’s offers you the ability earn more than what a consignment store can offer, it’s less work than conducting your own garage sale and a hassle/haggle free way from selling items online.
It’s easy! Simply register to consign on our website. Be sure to thoroughly read the Acceptable Items, Merchandise Prep, and Pricing Guide tabs.
Consignors earn 60 - 70% of their sales.
The consignor fee is automatically deducted from your proceeds.
Consignors enjoy the experience when they allow themselves enough time to get all their items prepared and entered without feeling rushed. Organizing your items by gender and size will allow for easy entering and a quick drop off. Using our Voice Entry feature is a HUGE time saver for consignors as it allows you to enter 100 items in just 30 minutes. Consider printing your barcode labels at home to expedite consignor drop off.
Please visit our Consignor Schedule to view the consignor deadline.
Wal-Mart, office supply stores, and the Rhea Lana store
You will drop your items off at the event location during the designated Drop Off days/times.
We recommend pricing your items at 25-30%. Our Pricing Guide goes into more detail.
Yes, the Consignor ID you received when you registered is yours to use in each sale! The only time you would need to register for a new consignor ID is if you 1) have exceeded the item entry limit for your current ID and would like to sell more items, or 2) would like to participate with another Rhea Lana's franchise.
We require plastic hangers for all items. We care about your items and plastic hangers ensure your items are protected and look great on the rack. Retail plastic hangers are acceptable!
Your hangers stay on the items and go home with the shopper. However, any items you purchase will include the hanger. If this is your first time consigning we suggest marking your items 25-50 cents higher to help re-coop your initial investment.
You’ll need to bundle items to reach the required minimum.
We typically recommend to allow one hour per one hundred items for Consignor Drop Off.
The Voice Item Entry allows you to enter your items by voice description with a mobile device. It’s a game changer for consignors as they can enter 100 items in as little as 30 minutes.
Yes! Our consignors can watch their sales live from the website or the Rhea Lana App.
Yes, you may bring one guest with you.
It’s much less work than conducting your own garage sale and certainly safer and much easier than meeting strangers and selling items one at a time online.
We frequently sell 95% of our baby equipment, furniture, and toys! This includes outdoor toys! They are in high demand and you can earn top dollar for them at Rhea Lana’s!
We encourage you to write the number that corresponds with your item entry on the tag. This will help you keep your items in order during the consignor process. There is no need to write any other information on the tag.
We require all items either come assembled or are assembled at consignor drop off.
The inventory sheet is printable once you click ‘Finish Batch’, it is a print out of each item you’ve entered into the event and is required at consignor drop off in order for us to guarantee your items.
No, we will have everything neatly sorted for you by your consignor number.
If you are unable to pick up your own items you are allowed to notify us with whom has permission to pick up on your behalf. Please note, our guarantee is void for items when anyone other than the consignor picks up unsold items. Any items left past the designated pick up time will be given to donations as we are unable to hold any items in our rented space.
Our donated items go to local foster families and non-profit organizations in the community.
Consignor Check In/Drop Off is where you bring your consigned items to the store, we inspect them for quality and then you put them out on the sales floor. We will be requiring consignors to sign up for an appointment during our check-in days. You can sign up for anything that requires an appoinment on our consignor links tab, signups will be posted soon! We will REQUIRE all items to be labeled with the string tags AND the barcode label stickers prior to consignors arriving at their appointment. We will have free barcode label pick-up days. We will check all items for quality and consignors will put items out on the sales floor. If you have more than 1 ID please ensure each ID has its own apt time.
There is not a limit to the number of TOTAL items that a consignor can enter, however, there is a BATCH LIMIT of 200 items so if you would like to enter more items, you will need to start a new consignor number. There is a consignor fee per consignor ID.
There is a 25 infant hanger limit per gender on all items from sizes 0 to 12 months. Make sure to bundle and bring your best infant clothes. This does exclude NWT (new with tags) items, jackets, swimwear (NWT), and sleepsacks/swaddles from this item count limitation.
We will also be limiting maternity clothes to 10 total hangers, as well as juniors clothing 25 hanger limit. Double check our list for name brands for junior clothing.
This is a consigning option where consignors drive up, fill out paperwork in their vehicle, a RL employee unloads your items and RL employees will put them out on the sales floor. We REQUIRE ALL items to be labeled with a string tag AND barcode stickers attached. Also, items will need to be marked for donation or you will need to waive your guarantee; we will not accept them during drop & go if you don't waive your guarantee. We will have free barcode label pick-up days and we do offer barcode mailing (for a small fee).
- Recalled Items
- Out-of-date clothing - It will not sell!
- Any item that is stained, torn, smells of smoke or extremely worn
- Items with missing buttons, broken zippers or lost parts
- Battery operated toys without batteries
- Baby equipment that is not clean or has been recalled
- Bags of loose toys unless theme oriented (i.e. bags of all army toys, all McDonald toys, Barbie toys all cars and trucks, etc.)
-No Cd's
- VHS movies
- Knick knacks
- extra large blankets
- used Breast pumps
- Any underwear that is not brand new.
-plush that is not licensed, or battery operated.
-prom or formal wear
WE DO NOT ACCEPT CRIB MATTRESSES OR BUMPERS. Please see more information below regarding cribs and crib accessories.
*Car Seats must be manufactured within 5 years, Free of accidents and cannot be recalled. We will be checking all car seats for these requirements. You will be required to sign a car seat waiver.
This is our ALL season sale. This means we will take short sleeves, long sleeves, pants, shorts, swim wear etc. We will accept upcoming holidays between Halloween and New Years. Clothes must be less than 2-3 years old and freshly washed (please make sure clothing is free of stains, holes, pet hair and odors).
We accept all gently used children's items (toys, clothes, equipment, shoes, etc) in great condition. We WILL accept maternity clothing and diaper bags and woman's purses (bring only your BEST). We will accept infant receiving and swaddle blankets and children's blankets. Please hang all blankets on large hangers, folded over the base, and pinned. We WILL accept BATTERY-powered items such as learning bears or FurReal friends and similar items. Please LIMIT infant rattles, plush toys, and lovies to items that are easily washed and package them in plastic bags.
*Please see the merchandise prep and acceptable items tab for more details!!!
Consignors shop EARLY during our pre-sale! Consignors who choose "discount ALL" and "donate ALL" are who we call "ALL STARS". Our ALL STAR consignors get a BUMP in shopping time and shop earlier than all other onsignors! It's worth it to be an ALL-STAR!
During our presale children are not allowed (only infants who stay in baby carriers). Strollers and wagons will not be allowed.
During the public sale days, we strongly encourage children not to come with but they are welcomed during public sale days. If you do bring your children they must remain with you at all times. They are not allowed to ride on toys or play with the toys. Strollers and wagons will not be allowed.
We guarantee consignor items. If an item is lost or stolen we will pay you for it just as if it was sold. We are organized and careful with your things and we take care of your things like they are our own. LOSS is very low at Rhea Lana's. You can trust us and our careful barcoding system with your items. If your item has several parts, please attach them securely to the hanger and to each other. If one piece is missing, we will only pay for that one piece, not the entire item. Please be sure to enter specific item descriptions into our database for a guarantee of items.
You can print your labels at home or pick them up from us and put them on at home! To print your labels at home you MUST have a color printer and follow the directions given. You will need labels that are the right size. In order for your items to be guaranteed, you MUST bring them to us in order and have your printed inventory sheet(s) for every batch.
We are now REQUIRING barcoded labels be applied to all items prior to check-in or drop & go.
We are able to accept children's, infants', and playroom furniture. This includes newer cribs, nursery furniture, changing tables, children's beds, playroom tables, and chairs, rocking and nursing chairs, dressers, and bookcases. Any questionable non-child-related furniture MUST be pre-approved by jessicanelson@rhealana.com before entering into the system. No TVs, electronics, knick-knacks, or non-child-related room accessories, please!
Because of our high regard for the safety of children and in light of the recent ruling by the CPSC, Rhea Lana's Inc. will NOT accept any cribs manufactured before Dec 31, 2010. For cribs manufactured between Dec 31, 2010, and June 28, 2011, we can accept them if they have a certificate of compliance and have not been recalled.
For cribs manufactured after June 28, 2011, we can accept them if they have not been recalled.
WE DO NOT ACCEPT CRIB MATTRESSES OR BUMPERS.
If you are on Facebook, you can join our Consignor Club! It's on our Facebook page under the "groups" section.
https://www.facebook.com/groups/rlfvconsignorclub
You can sign up for your Fox Valley Consignor ID on our website! https://foxvalley.rhealana.com/consignwithus.php
